Privacy Policy Statement and Agreement

DFM Labs, LLC doing business as TexasCountyDocs.com ("Company," "we," "us," or "our") operates the website www.texascountydocs.com (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.


BY ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

1. CRITICAL DISTINCTION: USER DATA VS. PUBLIC RECORDS DATA

To provide our Services, we deal with two distinct types of data. It is critical that you understand the difference:

  • User Account Data: This is information about you, the customer (e.g., your name, email, payment information, IP address) collected to manage your account and billing. We protect this data according to the terms of this Privacy Policy.
  • Public Records Data: This is the information you purchase, view, or download through our Site (e.g., county clerk images, property deeds, liens, abstracts). This data originates from government sources and is in the public domain. This Privacy Policy does not restrict our use, display, resale, or distribution of Public Records Data. We accept no liability for the content, accuracy, or presence of personally identifiable information (such as social security numbers) contained within these official Public Records, as we do not create this data; we merely provide a platform for its retrieval.

2. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data (User Account Data)

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

B. Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. We do not store full credit card numbers on our servers. All payment data is stored by our payment processor (e.g., Stripe, Authorize.net), and you are encouraged to review their privacy policies and contact them directly for responses to your questions.

C. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. USE OF DATA

DFM Labs, LLC uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To process payments and refunds

4. DISCLOSURE OF DATA

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation: Including responding to a subpoena, court order, or government request.
  • Protect and defend the rights or property of DFM Labs, LLC: Including enforcing our Terms and Conditions.
  • Prevent wrongdoing: To prevent or investigate possible wrongdoing in connection with the Service.
  • Protect safety: To protect the personal safety of users of the Service or the public.
  • Legal Liability: To protect against legal liability.

Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfer: If DFM Labs, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

5. SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. "DO NOT TRACK" SIGNALS (CalOPPA Compliance)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

7. YOUR DATA PROTECTION RIGHTS

Texas Residents (Texas Data Privacy and Security Act)

While DFM Labs, LLC is currently exempt from the full scope of the Texas Data Privacy and Security Act (TDPSA) as a "Small Business" (as defined by the U.S. Small Business Administration), we are committed to transparency. You may contact us at any time to request:

    • Confirmation of whether we are processing your personal data.
    • Access to your personal data.
    • Correction of inaccuracies in your personal data.
    • Deletion of your personal data.
    • A copy of your personal data in a portable format.

    California Residents (CCPA/CalOPPA

    If you are a resident of California, you have specific rights regarding your personal information, including the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, and the right to request deletion of your personal information.

    To exercise any of these rights, please contact us using the information below.

    9. CHILDREN'S PRIVACY

    Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

    10. CHANGES TO THIS PRIVACY POLICY

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    11. CONTACT US

    If you have any questions about this Privacy Policy, please contact us:

    DFM Labs, LLC DBA TexasCountyDocs.com

    5725 W. Highway 290 Suite 211

    Austin, TX 77635


    Email: hello@texascountydocs.com

    Phone: (737) 377-4915